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POLICIES
Catering Services and Policy The Croatian Canadian Cultural Centre has hosted many catered events since our grand opening in July 1984. Our professional and knowledgeable staff is dedicated to the success of your every function and we look forward to coordinating your next event. Banquet Room Capacities
Room Rental Minimums: The above rates are based on minimum guarantees (minimum $ menu x minimum number of guests) - client is responsible for minimum attendance rates OR the actual attendance, whichever is greater. If final guest numbers will fall below the minimum requirements for your room, this can be remedied by a move to a more suitable venue within the facility( if available) or a cost of $10/person will be incurred as penalty for the number of attendees you fall short. Closing times for banquet rooms is 1:00 AM. All entertainment and bar service will cease promptly at close. If any personnel or equipment related to your function is not removed from the premises by closing plus 1 hour, overtime billing at a rate of $150/hour (and portions thereof) shall commence. The first hour is billable on the hour, in addition to any overtime charges for staff at their respective hourly rates. (See staffing services)
Deposit Deposits are non-refundable, unless the venue is rebooked for the function date at an equivalent value. In such case, the client agrees to the forfeiture of an administrative charge of 10% on the deposit or $50.00 which ever is greater, to be held until the conclusion of the function and ensuring that the Centre can cover all liabilities incurred on the behalf of the client.
Food Services All food and beverage service is subject to a 15% gratuity and 5% GST. Attached menu prices for buffet and plate service will be guaranteed 30 days prior to function. Requested variances (additions or substitutions) will affect per person charge. A Banquet Event Order will confirm all selections made and price, in addition to discussed times, set-up styles etc. The banquet event order shall be issued to client for review and co-signature. Mid-night Snack: The client may opt to provide their own evening snacks at a charge of $1.50/person for related service, rental, and maintenance charges. Heat can be made available in our kitchen for another additional $.50/person. All outside catering is strictly prohibited.
Guest Guarantee Confirmation of the following details is due no less than 30 days prior to function date:
Payment Payment in full is due no less than three days prior to your function and can be accepted by certified cheque, bank draft, or money order. We do not accept debit or credit cards. Late charges MAY apply to 'overdue' accounts.
Beverage Services All food and beverage service is subject to a 15% gratuity and 5% GST.
Staffing Services All staffing services are subject to a 4-hour minimum charge.
Decoration Services A basic decoration package that includes the following is available at a charge of $500.00: *Clients who wish to decorate themselves are reminded that there is a charge for using the electricity and a service charge of $10.00 per/hour for setting up the day before (if the room is available and during business hours only.) *The placement or incorporation of outside materials or requests for differing or additional services/decoration may constitute additional charges and are subject to availability. **Full floral services including bouquets, centerpieces, cake-flowers, corsages, boutonnieres and other arrangements are also available at additional charges. Please do not hesitate to enquire. ***SOCAN (The Society of Composers, Authors and Music Publishers of Canada) fees are charged to all functions that have music.
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